
Help Center ยท shirtmoxy.com
Partner program
Friday payouts and bank arrival
See when earnings become eligible and why a scheduled payout may arrive at your bank later.
When earnings become eligible
Payout runs are scheduled for Fridays after secure bank onboarding is complete. A sale becomes eligible after the full seven-calendar-day replacement-request window following confirmed delivery closes, payment funds are available, and no valid financial, fraud, rights, or earnings-amount issue is holding the affected earnings. The delivery date is day zero; the window closes at the end of the seventh following day in America/Chicago time.
For example, if delivery is Tuesday, the window closes at 11:59 p.m. Central Time the following Tuesday; the next Friday run is the normal schedule, assuming cleared funds, completed onboarding, and an operating payout run. Your account shows the computed status and scheduled date for each sale.
A scheduled payout is not bank arrival
Scheduled means the payout is planned. Sending funds to the bank and the bank posting them are separate steps; a bank can take additional time to display a transfer. No purchase is guaranteed to reach your bank within seven days.
A routine customer service or fulfillment issue does not by itself hold or remove artist earnings. If earnings are held for a financial, fraud, rights, or amount issue, review the reason and action shown for the affected earnings in your partner account. If a payout fails or is returned, correct bank details through secure onboarding; never send bank passwords or full account credentials in a message.
Review the sale details
The account shows delivery and window-close dates, earnings, eligibility, a scheduled date when available, and any relevant hold or action. Use those sale details when asking partner support to review a payout question.