Help Center ยท shirtmoxy.com
Ordering & support
Quotes, pricing & payment questions
Understand the final total and use only the payment arrangements confirmed for your order.
What a quote should cover
For a custom project, the quote should identify the garment, quantities, print locations, any artwork services, and the shipping and tax information available for that order.
A different size mix, garment, or design requirement can change pricing. Ask for the updated total when the brief changes, and confirm any promotional terms before relying on them.
Payment arrangements
Use the payment instructions supplied for your accepted order. Do not assume that every card, wallet, installment service, or payment method is supported.
This website preview does not take live payments. Never send full card numbers, security codes, or banking passwords by email or through a general contact form.
If a charge or total needs checking
Contact us with the order reference, charge date, amount, and a short explanation. A redacted screenshot can help; hide sensitive financial details.
We will compare the charge with the accepted order. For a refund already confirmed, the payment provider may need time to show the credit after we initiate it.