How to request a return

Check the item and timing

For an ordinary change-of-mind return, contact us within 30 calendar days of delivery. Keep the non-personalized shirt unworn, unwashed, and in its original condition, with supplied tags attached.

For a defect, wrong item, or print problem, describe the issue even if ordinary return conditions do not fit. These cases receive a separate review, and mandatory consumer rights still apply.

Send a useful request

Email [email protected] with the order reference, item and size, reason for returning it, and whether you would like a refund or a different available size. For an item problem, attach clear photos.

1. Wait for eligibility confirmation and the return address.
2. Pack the shirt securely and include the order reference.
3. Send the authorized return within 14 calendar days of the instructions, or contact us if you need more time.
4. Keep the shipment receipt and tracking until the return is resolved.

After we receive it

We inspect the return and explain whether it qualifies for a refund or an agreed exchange. For an approved ordinary return, we aim to initiate a refund within 5 business days after inspection.

Please do not mail to an unconfirmed address or arrive at the production facility. For a confirmed error caused by us, use the return method we arrange so the reasonable shipping cost is covered.